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Use 01

Wristband access for pools and restricted zones

Zone access is the plainest job a wristband does: a reader on a gate, a band on a wrist, and a decision in under a second. It is also where properties discover that the hard part was never the technology — it was deciding what happens to the guest the band says no to.

Pool and zone access at a resort property

The queue is the specification

A pool gate at eleven in the morning is the busiest thirty minutes on the property, and it decides everything else. A reader that takes a second and a half per guest handles about twenty-four people a minute in theory and roughly half that in practice, because guests arrive in family groups carrying towels and children and do not present a band cleanly. Two gates at ninety seconds beat one gate at forty-five every time, and it is nearly always cheaper to add a second reader than to buy a faster one.

Decide the decline before you buy anything

Every property installs the reader and then works out, live, in front of guests, what a member of staff does when the light goes red. The answer has to be decided first, because it determines the hardware. If the decline is handled by a person standing there, an audible reader and a rope is enough. If the decline has to happen without staff, you need a turnstile or a gate, which is an order of magnitude more money and a fire-egress conversation. Most resorts want the first and buy the second.

Colour does more work than the chip

A lifeguard at twelve metres cannot read a screen and will not check a band, but they can see a colour. Where the zone rule is simple — adults only, this pool is for the wing that paid for it, under-eights need an adult — a colour tier on the band enforces it continuously all day, everywhere on the deck, with no equipment. The chip is what settles a dispute at the gate. The colour is what prevents the dispute happening on the deck.

Wet hands and the read that fails

The reads that fail at a pool gate are not chip failures. They are a wet band pressed flat against a wet reader window with a wet forearm behind it, which detunes the antenna enough to drop the read at the margins. It resolves by holding the band a centimetre off the glass rather than pressing it on, which is the opposite of what everyone instinctively does. It is worth putting on the sign, and it is worth testing at commissioning with a genuinely wet band rather than a dry one from the box.

What to tell us before we quote

  • Peak arrivals per minute at the busiest gate, not the daily total
  • Whether a declined guest is stopped by a person or by a barrier
  • How many access tiers exist, and whether colour can carry them
  • Whether the same band must also work at bars, lockers or the spa
  • Reader mounting height, with children and wheelchair users included

Compatibility is subject to confirmation of your lock system, credential technology and encoding requirements.

Pool and zone access

No obligation · reply within one working day

Specify a zone-access band for your property.

Runs start at 500. Describe the property and the volume, and we come back with a specification, a unit price and samples of the band we would recommend.